db98's Privacy Policy

1. Introduction & Scope of Policy

db98 ("we", "our", "platform") operates a safe and trusted online entertainment service for users in Bangladesh. By using our website https://db98.lat, you are considered to have accepted the terms of this privacy policy.

This privacy policy ("policy") tells you what kinds of personal information db98 collects, why it is collected, how that information is used and kept secure, and what rights you have in this regard. This policy applies together with db98's terms and conditions.

This policy applies only to db98's own platform. Third-party websites and services have their own privacy policies, and db98 is not responsible for those.

2. What Information We Collect

We collect only the minimum information necessary to provide services on the db98 platform. The categories of information collected are listed below:

2.1 Identity Information

• Full name
• Date of birth (for age verification)
• Email address
• Mobile phone number
• National ID or passport details (for identity verification where required)

2.2 Financial Information

• bKash, Nagad, or Rocket mobile wallet number
• Transaction history — deposit and withdrawal amounts, dates, and times
• Account balance and bonus-related information

2.3 Usage Information

• Login dates, times, and IP address
• Device type, operating system, and browser information
• History of game or betting activity on the platform
• Time spent on the site and pages visited

2.4 Communication Information

• Records of your conversations with us via live chat and email
• Information related to complaints, requests, or feedback

3. How We Collect Information

db98 collects user information in the following ways:

• Information provided directly: Information you give us during account registration, profile completion, deposit or withdrawal form submission, and support contact.
• Automatically collected information: Data collected automatically through cookies, log files, and similar technologies when you browse our website.
• From payment processors: Relevant transaction confirmation information when a transaction is completed via bKash, Nagad, or Rocket.
• From game providers: Gameplay data and betting activity information required for game operation.

4. Use of Information

db98 uses collected information only for lawful and necessary purposes. Specifically, we use your information for the following reasons:

• Creating, managing, and securing accounts
• Processing deposit and withdrawal transactions
• Confirming eligibility for bonuses, promotions, and rewards
• Preventing fraud, money laundering, and other illegal activity
• Enforcing our terms and conditions
• Verifying age and ensuring responsible gaming
• Providing customer service and support
• Improving platform performance and user experience
• Meeting legal obligations

5. Sharing Information with Third Parties

db98 does not share your personal information with third parties as a matter of policy. However, information may be shared in the following limited and specific circumstances:

5.1 Service Providers

We work with certain trusted third parties to operate our services — such as payment processors (bKash, Nagad, Rocket), game software providers, and technology infrastructure providers. These partners receive only the information needed to deliver their designated services and are contractually bound to comply with our privacy standards.

5.2 Legal Obligations

If providing information is required by any legal process, court order, or lawful request from a government authority, db98 may provide information in compliance with applicable law.

5.3 Fraud Prevention

Limited information may be shared with relevant agencies to investigate or prevent fraudulent activity.

5.4 Business Changes

If any change occurs to db98's business structure (such as a merger or acquisition), necessary information may be provided to the relevant parties, but the new authority will be required to follow standards consistent with this privacy policy.

6. Cookies & Tracking Technologies

db98 uses cookies and similar technologies to ensure the proper functioning of the website and to improve the user experience.

6.1 Essential Cookies

These cookies are essential for maintaining your login session, ensuring account security, and operating basic site functions. Without them, the site will not work properly.

6.2 Functionality Cookies

These cookies remember your preferences and settings, such as language selection and display preferences, so you do not have to reconfigure them on each visit.

6.3 Analytics Cookies

These cookies are used to analyze how users are using the site and to improve the quality of our services. This information is collected in an aggregated and anonymous form.

You can control or disable cookies by changing your browser settings. However, disabling some cookies may cause certain features of the site to not work properly.

7. Data Storage & Security

7.1 Security Measures

db98 applies industry-standard security measures to keep your personal information secure:

• SSL Encryption: All information transmitted on the website is encrypted using SSL (Secure Socket Layer) technology.
• Secure Servers: Your data is stored on secure, access-controlled servers.
• Access Controls: Only authorized staff who need access to information to provide services can view user data.
• Regular Security Reviews: Our security measures are regularly reviewed and updated.
• Password Encryption: Account passwords are stored using a strong hashing method.

7.2 Data Retention Period

Your personal information is retained for as long as your account is active or as needed to provide our services. Even after an account is closed, some information may be retained for the period necessary for legal obligations, dispute resolution, or fraud prevention purposes.

8. Your Rights

As a user of db98, you have the following rights regarding your personal information:

• Right of Access: You have the right to request to see what information we hold about you.
• Right to Rectification: If there is any inaccuracy or incompleteness in your information, you can request that it be corrected or updated.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for legal, regulatory, or security reasons.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Data Portability: You may request a copy of the information we hold about you in a structured and readable format.
• Right to Object: You have the right to object to your information being used for specific purposes.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.

9. Protection of Minors

db98's services are for people aged 21 and above only. We do not intentionally collect any information from minors.

We take age verification steps at the time of registration. If evidence is found that a user is under 21, that account will be closed immediately and the related information will be deleted as soon as possible.

If you believe a minor is using our platform, please let us know.

10. Policy Changes

db98 reserves the right to change or update this privacy policy as needed. If any significant changes are made, we will notify users in the following ways:

• By displaying a notice on the website
• By sending a message to the registered email address
• By updating the "Last Updated" date at the top of this page

If you continue to use the platform after the changes, you will be considered to have accepted the new policy. We therefore recommend reviewing this page from time to time.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 — in both Bengali and English

Our support team is always ready to assist with any privacy-related request you may have.

Thank you sincerely for your trust and confidence in db98. We are committed to ensuring that your personal information is always handled with the highest care and protection.