db98 FAQ — Answers to All Your Questions

To deposit with bKash on db98, first log in to your account and select the "Deposit" option. Choose bKash and you will receive a payment number. Send the required amount to that number from your bKash app and enter the reference number correctly. The minimum deposit amount is ৳300. Once the transaction is successful, your balance is usually updated within a few minutes.

Yes, Nagad is a fully supported payment method on db98. When you select Nagad on the deposit page, you will be given a specific number and amount. Open the Nagad app and send money to that number using the "Send Money" or "Payment" option. The minimum deposit is ৳300. After the transaction, the balance is added to your account automatically.

Rocket is the mobile wallet service of Dutch-Bangla Bank and is fully accepted on db98. Select Rocket on the deposit page and send money to the displayed number from your Rocket app or USSD menu. The minimum deposit amount is ৳300. Including the correct reference or transaction ID helps process the deposit faster.

Sometimes network delays can cause a slight lag before the balance updates. First, wait a few minutes and refresh the page. If it still has not updated, save your mobile wallet transaction ID or screenshot and contact us via live chat or email ([email protected]). The db98 support team will verify and resolve the issue promptly.

The minimum withdrawal amount on db98 is ৳500. After submitting a withdrawal request, the money usually reaches your bKash, Nagad, or Rocket wallet within 1 hour. Your account details must be accurate and verified to process a withdrawal.

The db98 support team is active seven days a week, twenty-four hours a day — that is, 24/7. On holidays, at night, or at any time, you can connect via live chat and get a quick response. Support is available at any moment according to Bangladesh Standard Time (UTC+6).

Having the following information ready before contacting support helps resolve issues faster: your db98 account username or registered email, a brief description of the problem, the transaction ID or screenshot for payment-related issues, and the approximate time the issue occurred. With these details, the support team can identify and fix your problem much more quickly.

The db98 support team provides service in both Bengali and English. With Bangladeshi players in mind, live chat and email support are available in Bengali, so language will not be a barrier.

The official db98 support email address is [email protected]. Include a detailed description of your issue and any relevant screenshots when sending an email. For immediate help, the live chat option on the site can provide a faster resolution.

Currently db98 offers two support channels — live chat and email ([email protected]). Live chat is the fastest method and should be the first choice for any question or issue. Email is more effective for complex or documentation-related matters.

If a match is declared "No Result" due to rain or any other reason, db98 generally voids that bet and refunds the stake. However, if a bet was placed on the condition that a specific event would be completed, the provider's rules will apply. Check the site's terms and conditions for the settlement policy of each event.

An accumulator (or "acca") is a combo bet that combines selections from multiple matches into one. Every selection must win — if even one loses, the entire bet is lost. However, the potential payout is much higher because the odds of all matches are multiplied together to create one large combined odds value. For example, a selection from the Bangladesh vs India match can be combined with a selection from another match.

The most popular cricket betting markets on db98 are: Match Winner (which team will win), Toss Winner, Top Batsman and Top Bowler, when the first wicket will fall, runs scored in an over, and match total runs Under/Over. These markets see heavy activity in T20, IPL, BPL, and ICC tournaments.

Decimal odds are very easy to understand. If the odds are 2.50, you will receive a total return of 2.50 per 1 unit staked (including your original stake). So profit = (stake amount × odds) − stake amount. Example: a ৳100 bet at 2.50 odds means a total return of ৳250, with a profit of ৳150. Higher odds mean higher risk and higher reward.

Yes, db98 offers live in-play betting. Odds change in real time while a match is in progress and you can place new bets at any moment. In-play betting is particularly exciting because you can make decisions based on how the match is unfolding. New markets open after every over or wicket in cricket.

The db98 VIP program has a total of 4 tiers: Bronze, Silver, Gold, and Platinum. The weekly cashback rate differs at each tier — Bronze has the lowest and Platinum has the highest. By playing regularly, you can gradually move up to higher tiers.

The maximum weekly cashback rate for each tier is listed below:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.8% weekly cashback
• Platinum: up to 1.0% weekly cashback

Cashback is added directly to your account and can be used for future betting.

VIP tiers on db98 advance through regular and active play. The more you play and stay active on your account, the faster you can reach the next tier. Starting from Bronze, it is possible to progress to Silver, Gold, and ultimately Platinum through consistent activity. You can contact the support team to learn the exact conditions for tier advancement.

Weekly cashback is a benefit that returns a set percentage of your net losses for that week. At the end of each week, cashback is automatically added to your account based on your VIP tier. For example, a Platinum tier member can receive up to 1.0% cashback. This is a guaranteed weekly benefit reserved for VIP members.

In addition to weekly cashback, db98 VIP members enjoy priority support, exclusive promotions and bonus offers, and personalized offers for higher-tier members. The higher your tier, the more benefits and reward opportunities become available. Contact the support team for more details.